Spoofing or Forging of our e-mail addresses
Some spammers launch e-mail campaigns that look like messages sent by
mossleymorris.com
We, as well as other respected names, are the
victims of spammers who are forging/faking/spoofing our email addresses.
It is totally beyond our control, and we regret very much that we cannot
stop it.
We have nothing to do with such spam, which is
a misrepresentation of our good name.
We do not send, and have never sent, spam email of any sort.
In fact, we strongly oppose the act of "spamming" or sending
unsolicited commercial email (UCE).
If you have received such spam email we are sorry,
but emphasize that it was nothing to do with us and was beyond our control.
What is E-mail Spoofing (Faking or Forging)
"E-mail Spoofing" is the latest nasty trend in spam, it is
the practice used by many spammers to falsify the header information
in their e-mail advertisements. By changing the header information someone
can make the email appear to come from whoever they choose.
Hackers are now routinely stealing the e-mail
or Web site identities of many people on the Web, and using them to
send millions of pieces of junk advertising or offending e-mails.
The average person on the Internet doesn't yet
understand what's happening here, and many legitimate people are obviously
being victimized.
How You Can Help - Handling Spam Spoofers
If you ever receive such spam-mail, please do
this:
Send the original spoofed e-mail as an attachment. (See the "send"
menu of your e-mail program)
Sending the e-mail as an attachment is the best way to preserve the
"header information," which makes it easier for us to trace
the true origin of the forgery.
OR
If you cannot send the forged e-mail as an attachment, forward the e-mail,
and include as much of the header information as you are able to maintain.
The headers we need are well labeled and look
something like this:
X-Sender: someone@domain.com
X-Sender-IP: [10.1.2.3]
X-Date: Tue, 18 Apr 2003 20:12:06 +0000 (UTC)
X-Recipient: you@domain.com
X-OUID: 1
To find the header information, configure your
e-mail program to show All Headers (this varies from program to program).
For Internet Explorer you can do this:
- right-click the unopened e-mail in your inbox,
- and then click "Options" to open the window that includes
"Internet Headers."
To track the actual sender of a particular message,
we need this "extended headers" information.
If you simply forward an e-mail message to someone, these headers will
be lost, so whenever you are reporting spam be sure to cut-and-paste
the message header from the spam message and send it in the body copy
of your e-mail message.
Please understand that we will not be able to respond to all of the
e-mail reports we receive.
2. Report spam to your ISP
Report spoofed e-mails to your ISP and notify
them that someone has stolen our e-mail identify.
Be sure to cut-and-paste the message header from the spam message and
send it in the body copy of your e-mail message, as described above
(1).
3. Never respond to requests for personal information that may be contained
in the forged e-mail.
4. Please don't do anything which might result
in mossleymorris.com being wrongly blacklisted as a spammer.